Who we are.

‣ Red Circle is a mid-sized, full-service advertising and marketing agency with over 25 years of experience in the gaming and hospitality industries. Our core business is Native American communities and Native-owned casinos—155 to be exact—as well as a diverse roster of additional clients. Our goal is to provide our clients with the best resources and insight they need to make their largest economic resources (casinos) as successful as possible. This, in turn, allows their Native communities to thrive.

‣ We give our clients a full-circle experience—from data-driven insights all the way to breakthrough creative executions. Our agency provides fully integrated marketing support across brand strategy and development, campaign conception and execution, TV and video production, creative services from A to Z, photography, digital marketing, media planning and buying, audience targeting, sponsorship strategy, social media, direct marketing, database marketing, CRM-driven communications, analytics, and performance reporting.

‣ At our core, we are a strategy-led agency. We believe effective marketing starts with understanding the relationship between audience behavior, business objectives, media alignment, messaging, and measurable outcomes. Every recommendation we make—from media investments to creative execution—is rooted in purposeful strategy designed to help our clients grow revenue, strengthen their brand, and build long-term customer loyalty.

Where we are.

‣ Located in the Whittier neighborhood of Minneapolis, and kiddie corner to the Prodigal Public House Bar, we are just a mile south of downtown and 2 blocks to agency favorite: Luna and the Bear restaurant. Our beautiful (and newly purchased) office has a open and inviting main floor and a cozy basement with seating for any size group. We’ve got a fridge full of beverages, fun gatherings, friendly people, a flexible, hybrid work schedule, and a festive Christmas party to boot. And yes, there’s a patio to enjoy aforementioned beverages.

Who you are.

‣ You’re a good person. We’ve built a team of likable, kind, humble people who like to have fun and have a positive attitude.
‣ Your morals and work ethic are in check. You hold yourself to a high personal integrity and are reliable, dedicated, and passionate.
‣ You’re confident and experienced in your field.
‣ You’re driven by client success. You sweat the small details, get things done, and have the compulsion for closure. When they win, we win.
‣ You’re curious. Always leaning forward, always learning, always improving.
‣ You’re a problem solver.
‣ You’re a self-starter. Self-starters thrive at Red Circle. Team members are expected to take initiative, think critically, solve problems independently, and move work forward without excessive oversight or direction.

So, what do I do as a Red Circle Account Supervisor?

An Account Supervisor is the senior-most Account Service position at Red Circle. You are responsible for the direct supervision of all Account Service staff on your assigned accounts as well as the relationship with the client and the success of the account. The Account Supervisor is expected to operate proactively rather than reactively — identifying risks, opportunities, strategic recommendations, and account growth initiatives before direction is required. This role is expected to lead both clients and internal teams with ownership, urgency, and initiative.

Responsibilities:

Strategy and Account Ownership
‣ Own the health of assigned accounts by proactively identifying communication gaps, workflow risks, strategic opportunities, and operational inefficiencies before they impact the client or agency.
‣ Contribute strategic recommendations rooted in audience behavior, media alignment, business objectives, and campaign performance.
‣ Identify opportunities to strengthen agency partnerships through strategic recommendations, expanded scopes of work, and integrated marketing solutions.

Client Leadership
‣ Manage client relationships by being sufficiently informed and personally involved, ensuring sound planning, timely service, and exceptional quality creative.
‣ Maintain awareness and control situations which may lead to diminished client-agency relationships.
‣ Maintain open and proactive communication with functional leaders and executive management regarding account status, client concerns, strategic plans, risks, and key meetings, while appropriately involving leadership at critical moments.

Business Management
‣ Meet profit goals on assigned accounts.
‣ Plan, develop, and defend agency and client budget recommendations, marketing goals, success measurements, and work plans to ensure both client success and profitable agency partnerships.
‣ Ensure the timely development and execution of plans, campaigns, and projects to ensure client’s goals for revenue, growth, and brand awareness are achieved.

Team Leadership and Process
‣ Lead by example through accountability, responsiveness, professionalism, urgency, and adherence to agency standards and processes.
‣ Mentor and guide Account Executives and Coordinators through proactive communication, expectation setting, and consistent follow-through.
‣ Consistently follow and reinforce Red Circle operational processes, communication standards, and workplace policies.

Requirements:

‣ Bachelor’s Degree in marketing, advertising, or communications preferred.
‣ 8+ years’ experience in advertising/marketing.
‣ Experience in creating, owning, and/or managing a marketing plan .
‣ Understanding of integrated marketing mix.
‣ Experience onboarding new clients and developing fully integrated agency relationships.
‣ Skilled communicator with the ability to be efficient and positive and balance client and agency advocacy appropriately and effectively.
‣ Experience in writing and managing contracts and proposals.
‣ Understanding the balance of client and company success.
‣ Experience in working with media buys, sponsorships, and/or digital vendors.
‣ Willingness to travel for in-person client meetings.effectively
• Experience in writing and managing contracts and proposals
• Understanding the balance of client and company success
• Willingness to travel for in-person client meetings

Skills and Capabilities:

‣ Leadership and team accountability.
‣ Strategic and critical thinking.
‣ Client relationship management.
‣ Communication and expectation setting.
‣ Organization and project prioritization.
‣ Integrated marketing understanding.
‣ Audience, media, and messaging alignment.
‣ Problem solving and decision-making.
‣ Professionalism and executive presence.

Success in this Role looks like

‣ Clients feel informed, supported, and strategically guided.
‣ Internal teams receive clear direction and proactive leadership.
‣ Projects move efficiently with minimal escalation.
‣ Account profitability and scope growth are actively managed.
‣ Risks/problems are identified early and addressed proactively.
‣ Agency processes and standards are consistently upheld.
‣ Assigned staff feel supported, accountable, and developed.

Compensation and Benefits

Red Circle offers a competitive salary along with great benefits including medical/dental, 401(k) match, casual dress code, and the recipe to the perfect Moscow Mule.

Job Type: Full-time
Salary: $60,000.00 - $80,000.00 per year
Benefits:
‣ 401(k)
‣ 401(k) matching
‣ Health Insurance
‣ Plans Include Health Savings Account
‣ Vision insurance
‣ Dental Insurance
‣ 8 Paid holidays
‣ Paid time off
‣ Year 1 - 12 days (4 hours/pay period)
‣ Year 2 - 14 days (4.66 hours/pay period)
‣ Year 3 - 16 days (5.33 hours/pay period)
‣ Year 5 - 18 days (6 hours/pay period)
‣ Year 8 - 20 days (6.66 hours/pay period)
‣ Parental leave
‣ Annual professional development assistance

Schedule
‣ 8hr shift / 40hr week

Supplemental pay types:
‣ Bonus pay eligible - quarterly performance-based

Work Location:
‣ One location / Hybrid - in-office Wednesdays of each week
‣ Limited Travel