Account Supervisor

Posted:

Hold up. What’s Red Circle?

Red Circle is a mid-sized full-service advertising agency with over 17 years of experience in the gaming and hospitality industries. Our core business is casino marketing, and we’ve worked with more than 85 casinos, in addition to a diverse roster of other clients. Our vision is to be the most data-driven, results-oriented hospitality experts in North America. We give our clients a full circle experience, from data-driven insights all the way to breakthrough creative executions.
In 2015, Red Circle was recognized as one of the nation’s fastest-growing private companies by Inc. magazine and one of the Success Stories of the Year by Twin Cities Business. Add in free snacks, an office across from Target Field and a bunch of friendly, “can-do” people who will welcome your talents, as well as your inner-weird, and you’ve pretty much got it.

Red Circle needs an Account Supervisor - a smart, likable, curious, business savvy, motivated, articulate, problem-solver to builds client relationships and keeps all the balls in the air at once.

Hold up. What’s Red Circle?

Red Circle is a mid-sized full-service advertising agency with over 15 years of experience in the gaming and hospitality industries. Our core business is casino marketing, and we’ve worked with more than 100 casinos, in addition to a diverse roster of other clients. Our vision is to be the most data-driven, results-oriented hospitality experts in North America. We give our clients a full circle experience, from data-driven insights all the way to breakthrough creative executions.

In 2015, Red Circle was recognized as one of the nation’s fastest-growing private companies by Inc. magazine and one of the "Success Stories of the Year" by Twin Cities Business . And we haven’t slowed down a bit. Add in free snacks, an office across from Target Field and a bunch of friendly, “can-do” people who will welcome your talents, as well as your inner-weird, and you’ve pretty much got it.

So what do I do as a Red Circle Account Supervisor?

You are responsible for owning and navigating client relationships for our growing list of clients. You lead the client externally and the Red Circle team internally to ensure a high level of client satisfaction, and team growth. Your leadership skills are second to none with your ability to manage and grow your internal team, and foster strong client-facing relationships.

Tell me more.

Your responsibilities:

  • Build and maintain strong relationships with senior level clients
  • Represent the client POV within the agency while also acting as a partner to the client
  • Represent the agency POV, services, and values in a way that positions Red Circle as a partner to clients in support of their business
  • Lead strategy/brand evolution phase, reviewing creative concepts with internal teams to ensure delivery of creative brief objectives
  • Own annual client recap reports
  • Lead and direct client presentations and reviews
  • Oversee development of proposals, scope of work documents, and estimates
  • Responsible for managing account team direct reports
  • Oversee budget management
  • Seek out new opportunities to grow clients’ business
  • Provide guidance, direction, and leadership to resolve any client or internal team conflicts

Requirements:

  • A minimum of 6-8 years of agency account experience
  • Minimum 1 year prior management experience
  • Understanding of integrated marketing mix
  • Experience on-boarding new clients and developing fully integrated agency relationships
  • Strong communication, time management, problem-solving and organizational skills
  • Skilled communicator with the ability to be efficient and positive, and balance client and agency advocacy appropriately and effectively
  • Sales training a plus

Skills:

  • High level of Excel knowledge and PowerPoint experience
  • Ability to lead and inspire team
  • Excellent communication and presentation skills
  • Effective speaker and can tailor the message as appropriate with clients and internal/external vendors
  • React positively to high pressure situations
  • Casino experience is helpful - either working in-house at a casino, or on a casino account.

Experience:

  • management: 1 year (Required)
  • gaming: 2 years (Preferred)
  • Account Management: 8 years (Required)

Red Circle offers a competitive salary along with great benefits including medical/dental, 401(k) match, casual dress code, and the recipe to the perfect Moscow Mule.