Account Supervisor


Hold up. What’s Red Circle?

Red Circle is a mid-sized full-service advertising agency with nearly 20 years of experience in the gaming and hospitality industries. Our core business is casino marketing. We’ve worked with more than 100 casinos, in addition to a diverse roster of other clients. Our vision is to be the most data-driven, results-oriented hospitality experts in North America. We give our clients a full-circle experience, from data-driven insights all the way to breakthrough creative executions.

In 2015, Red Circle was recognized as one of the nation’s fastest-growing private companies by Inc. magazine and one of the "Success Stories of the Year" by Twin Cities Business. Add in free snacks and a bunch of friendly, “can-do” people who will welcome your talents — as well as your inner weird — and you’ve pretty much got it.

So what do I do as a Red Circle Account Supervisor?

You’re the day-to-day, go-to contact for your clients. You're comfortable managing a team. You’re responsible for managing projects and making sure they happen on time, and on budget. You prioritize, juggle multiple projects and wear many hats in a fast-paced, multi-tasking environment. You also have top-level knowledge of what’s developing within your clients’ industry, as well as thorough knowledge of the advertising industry. You share your expertise and viewpoints, becoming a trusted source of information for the your clients and coworkers around you. Fun, positive and self-motivated are words that you would use to describe yourself.

If this sounds fun, interesting and challenging, apply today!

Tell me more.

Your responsibilities:

Manage agency relationship with the client
Solve problems
Operate as point of contact for all client needs
Supervise a team
Anticipate and communicate client needs, initiatives, objectives and opportunities
Formulate marketing strategies
Evaluate creative work and provide strategic feedback, as needed
Ensure the quality and timely completion of all deliverables
Create and update project briefs, estimates, project timelines, status reports and other supporting materials
Lead internal cross-department collaboration from kick-off to completion
Set up meetings, provide accurate agendas and actionable meeting notes
Coordinate workflow between all departments, including Finance, Media, Digital and Strategy
Inform account supervisor regularly of account progress as well as potential problems, i.e., client/agency relations, budget overruns, etc.
Oversees budget management
Seek out new opportunities to grow clients’ business


A minimum 5 years of ad agency experience, or casino marketing; experience in broadcast, print and/or digital media a plus
Direct experience in a client-facing role
Direct experience supervising a team
Must be willing to travel as needed
Proven ability to provide exceptional customer service
Demonstrated problem-solver
Experience managing multiple clients and types of projects
Strong communication, time management, problem-solving and organizational skills
Skilled communicator with the ability to be efficient and positive, and balance client and agency advocacy appropriately and effectively
Ability to work independently and successfully manage multiple changing priorities in a fast-paced environment

Telephone Calls
Project Management software
Other MS office experience
Mac software, a plus
Attention to detail in both written and verbal communication
Effective communicator