How to Combat Negative Comments on Social Media

What happens when a guest has a bad experience and lets you know about it by posting on social media? When a guest leaves a low rating on TripAdvisor, a negative Facebook comment, or a bad review on Yelp, we’re here to help you figure out how to handle the situation in a way that’s both positive and productive.

Red Circle CEO Chad Germann to speak at NIGA’s Indian Gaming Tradeshow & Convention

Chad Germann, Mille Lacs Band member and Founder/CEO of Red Circle, will speak on a panel exploring the relationship between art and science in casino advertising at the 32nd annual Indian Gaming Tradeshow & Convention. Presented by the National Indian Gaming Association (NIGA), the convention is being held in San Diego on April 10 – 13.

15 Casino Promotion Strategy Ideas That Work

A good marketing calendar has balance, a mixture of mass and targeted promotions. Sometimes the goal is to see a big bump in revenue; other times the goal is to boost a certain demographic or daypart. Targeted casino promotion ideas can also elbow their way in front of the competition.

Red Circle CEO Chad Germann to Speak at RES Conference

Mille Lacs Band member and Founder/CEO of Red Circle, Chad Germann, will speak at the National Reservation Economic Summit (RES) presented by The National Center for American Indian Enterprise Development. Germann will share his experience as a native entrepreneur on the panel 40 UNDER 40 Leadership: Embracing the Challenge to Serve. The conference is being held at The Mirage hotel in Las Vegas March 13 – 16, 2017.

Casino Database Marketing Glossary

From "Acquisition" to "Theoretical Win" and everything in bewteen. This casino marketing term glossary is the go-to guide for casino and database marketers that are new to the gaming industry. Feel free to bookmark this list for future use!

1964 Bob Dylan Song Uncannily Predicts 2016 Google Search Updates

Over the past 10 months, Google has — and will continue to — change more facets of their Organic and Paid Search programs (Google Search Engine and Google Adwords) than they have for the past 16 years.

Grandma has Facebook?

We’ve all felt it: the wave of panic when an unexpected name pops up in your Friend Requests. Really, they have Facebook? What do you do? Limited profile? Pretend you haven’t checked Facebook in weeks? (Yeah, right.) Social media audiences have changed drastically over the past few years, and it is finally official — social media isn’t just for Millennials anymore. Which begs the question: Who is using social media, and what does this mean for casino marketers?

Red Circle Wins Two 2016 W3 Awards

Red Circle netted two silver awards in the 11th Annual W3 Awards. The Academy of Interactive and Visual Arts (AIVA) recently unveiled the winners of these prestigious awards, which honor the best of the web, including websites, marketing programs, social content, mobile site/apps and online video. Endorsed and judged by the AIVA, a group comprised of top-tier professionals, applicants are held to a high standard of excellence throughout the judging process.

Red Circle Executive VP to Talk at Global Symposium on Racing & Gaming

Red Circle Executive Vice President Angel Suarez is slated to speak at the internationally-renowned Global Symposium on Racing & Gaming in Tucson, Arizona on Tuesday, December 6, 2016. Suarez will share how insights from his tenure working with big sports companies such as ESPN, Gatorade and USA TODAY Sports led to an understanding of how to use data to evolve breakthrough creative advertising concepts into action-generating marketing tactics.

Red Circle Awarded Agency of Record for Avi Resort & Casino

Red Circle announced today that they have been selected as the official Agency of Record for Avi Resort & Casino, a Vegas style casino in Nevada managed by Warner Hospitality. The Minneapolis-based casino and racino agency will handle Avi Resort & Casino’s creative, digital, and traditional media effective November 1.

Battle Declining Revenue With Custom Database Strategies

“Declining revenue” is a two-word phrase that is the worst nightmare for any casino marketer. When revenue is up, work is a breeze and everyone is happy. When revenue is down, tensions grow high and misery brews.

How to Hire a Casino Database Expert

There's no question — your database team needs to have all the right technical skills. After all, when it comes to data, crunching numbers, analyzing those numbers, and providing detailed reports is key for your business. But when you add "strong communicator" to the Casino Database Strategist job description, that's a game changer.

Misspelled Words You Didn’t Know You Were Mispelling

You have to wonder sometimes what those guys who created the English language were thinking. What was going through their minds when they decided that it was acceptable for the word “present” to have three different meanings and two different pronunciations? Since there’s no changing things now or in the foreseeable future, accepting it is the next best option. Here's how.

The Secret Sauce of Digital Marketing

Red Circle's EVP, Angel Suarez was featured in Casino Journal's July 2016 cover story, " Embracing Digital Platforms in Gaming."

OIGA Conference 2016

Spend less and profit more? Join us at OIGA, and we’ll show you exactly how. We have meetings available in our private conference room July 26 and 27.

Casino Marketing & Technology Conference 2016

Connect with your guests like never before. Profit more. Spend less. That’s what we’d love to talk with you about at the upcoming Casino Marketing and Technology Conference July 12-14.

Programmatic: What the heck is it?

You hear people everywhere talking about it. That young, ad tech-obsessed guy at your office talks about it incessantly, throwing around acronyms and jargon. You’re pretty sure that robots might be involved, and some sort of algorithm. What is programmatic ad buying, anyway?

Buying Media During an Election Year

The 2016 presidential election is predicted to net over $4 billion in TV advertising alone. With that in mind, here are the top five media planning and buying steps you should already be taking this election year.

10 Things You Should Know: Designing Digital Display Banners

Have you grown skeptical of display ads online? Cast that skepticism aside. Technology has evolved. We can now serve ads to the right people, at the right time, on the right device. How cool is that?

Red Circle Celebrates 15-Year Milestone

Native American Chad Germann has always been inspired to help tribes do well. Germann, 43, owner and CEO of the 50-person Minneapolis advertising agency, Red Circle, and member of the Mille Lacs Band of Ojibwe, has led a growing agency team through 15 years of helping over 85 native casinos profit.

10 Questions You Should Be Asking Your Advertising Agency

Collaborating with the right partner grows your brand. And growing your brand grows your bottom line. So let’s get down to the nitty-gritty: are you getting your money’s worth? Here are the top ten questions to ask your agency.

New ideas: What are they worth?

Without a good idea, we're standing still. No, that's not true. In today's world, standing still is actually moving backwards. A good idea can make a difference. The lack of a good idea means nothing. As in, nothing changes. As in, I hope the competition doesn't buy a new idea and move ahead of us.

Where are you getting your new ideas?

Cue the Wrecking Ball

In the fall of 1998, I returned to my agency after the birth of my second child, and the same big black cardboard storyboard was sitting in my office, waiting for yet another revision. It was as if I hadn’t left, hadn’t been out of the office for a full three months. In fact, I think I produced a surprising, endlessly entertaining human being faster than this agency produced a television spot. A spot even I can’t remember.

Cut to the fall of 2015.

Red Circle Named as One of 2015 Fastest-Growing Companies

Inc. magazine ranked Red Circle Advertising Agency No. 1,061 on its 34th annual Inc. 5000, an exclusive ranking of the nation’s fastest-growing private companies. The list represents the most comprehensive look at the most important segment of the economy — America’s independent entrepreneurs.

Red Circle Wins 11 Telly Awards

The Telly Awards named Red Circle as a major award winner in the 36th Annual Telly Awards for their piece titled “No Honor in Racism,” as well as Grand Casino Mille Lacs and Grand Casino Hinckley brand pieces titled “Tony,” “Lovebirds,” and “Cadillac.” These eleven awards rose above nearly 12,000 entries from all 50 states and numerous countries.